Today, we don’t go online, we live online. Inside and outside work, we’re always connected and “always-on”. That’s one of the reasons why e-learning has continued to grow over the past decade. Long gone are the days of in-person workshops. E-learning is a flexible, cost-effective way to bring people up to speed and pick up new skills at work.
So, it was no surprise when Microsoft asked us to create a new e-learning portal for their Western European Azure partners. The previous portal was underutilised. Enrolment rates were down. Our objective was to create a customer-centric experience and communications strategy that would encourage partners to complete more courses, more often.